Privacy Policy

Last updated: [DD Month YYYY]

Replace bracketed placeholders (business name, address, email, GSTIN) with your real details. This template covers the common points Razorpay and Indian e-commerce compliance expect, but isn't legal advice — have a professional review it before launch if possible.

1. Introduction

[Your Business Name] ("we", "us", "our") operates the website glazegear.example (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase on our Site.

2. Information We Collect

We collect the following types of information:

Personal information you provide: name, email address, phone number, shipping and billing address, when you place an order, create an account, or contact us.
Payment information: we do not store your card, UPI, or net banking details. Payments are processed securely by our payment partner, Razorpay, and are subject to Razorpay's own privacy and security policies.
Automatically collected information: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.

3. How We Use Your Information

To process and deliver your orders
To communicate order confirmations, shipping updates, and support responses
To improve our Site, products, and customer experience
To detect and prevent fraud or abuse
To comply with legal and regulatory obligations

4. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how visitors use our Site. You can disable cookies in your browser settings, though some features may not work correctly as a result.

5. Sharing Your Information

We do not sell your personal information. We share information only with:

Payment gateway (Razorpay): to securely process payments
Courier and logistics partners: to deliver your orders
Service providers: hosting, analytics, and customer support tools that help us operate the Site
Legal authorities: when required by law or to protect our legal rights

6. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@glazegear.example. We will respond within a reasonable timeframe.

8. Children's Privacy

Our Site is not directed at children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

For any questions about this Privacy Policy, contact us at support@glazegear.example or visit our Contact page.